Accounting Assistant/Admin Support Officer/Sales Representative/Assistant Sales Support /Call Center/HR & Admin Manager

Views: 50
Posted Date: 27-Nov-2017   
Closing Date: 27-Dec-2017

Canadia-Fullerton Mobile Money Company Ltd.

Canadia-Fullerton Mobile Money Company Ltd., (“DaraPay”), newly founded, is a joint venture between Canadia Investment Holding Plc of Cambodia and Fullerton Financial Holdings of Singapore. DaraPay is the leading edge technology and aims to be the leader in mobile wallet and payments.

Job Description

Accounting Assistant (2)


          Prepares and records asset, liability, revenue, and expenses entries by compiling and analyzing account information.

          Prepares payments by verifying documentation, and requesting disbursements.

          Preparing purchase orders in accordance with requests for materials

          Review employee expenses and make reimbursements

          Handling accruals and prepayments

          Perform bank reconciliations

          Makes ledger entries and ensure accuracy of all transactions

          Maintains and balances subsidiary accounts by verifying, allocating, posting, reconciling transactions; resolving discrepancies.

          Entering financial information into appropriate accounting software

          Maintain an orderly accounting filing system

          Completing financial reports on a regular basis and providing information to the finance team

          Assists accountants and accounting managers in handling the accounting department’s work flow

          Coordinating internal and external audits

          Any tasks assign by manager


   Admin Support Officer (1 position)


             Welcome and greet clients and office guests

             Maintains safe and clean reception area by complying with procedures, rules, and regulations.

             Support in logistics arrangement and filling document as assigned by manger.

             Support office staff and executives with general operational tasks

             Plan and schedule meetings, presentations, and other office related events

             Perform general accounting and bookkeeping duties

             Answer phones in a professional manner

             Direct calls to appropriate persons or take detailed messages

             Maintain and control log book of letter IN and Out.

             Assist and help arrange tea or coffee and meal for management team and visitors as requirement.

             Ensure office equipment is always in working order

             Ensure stationary and goods are always in stock

             Manage booking Vehicle for operations

             Other task as assigned by manager


Sales Representative (based in Kampong Chhang, Rattanakiri & Steoung Treng) (each 1 position)


             Oversee/supervise merchant/agent, corporate customers:

             Recruit and oversee merchant/agent and customer.

             Provide training to merchant/agent and customer to ensure that quality is met our standard.

             Manage stock of DaraPay products based on metrics to merchant/agent and customer as required

             Facilitate reliable delivery of merchandising materials, ATM card, POS/Tablet to merchant/agent and customer.

             Manage merchant/agent and customer to ensure those necessary customer documents are returned within the set timeline if required.

             Handle merchant/agent and customer questions.

             Follow the reconciliation process for the cash received from merchant/agent and customer if required.

             Gather feedback from merchant and customer to develop recommended solutions.

             Follow call card consistently according to standard working procedure.

             Provide training to merchant/agent and customer to ensure that quality is met our standard

             Ensure the quality of the network for merchant/agent and customer satisfaction.

             Marketing related:

             Promote and position DaraPay marketing and merchandising materials.

             Work with stakeholders to implement marketing plan/ strategy

             Monitor and report on competitive offerings in the market.

             Maintain and prepare sales reporting for the assigned areas.

             Implement business strategy for target accounts/region and account management plans.

             Track financial performance of each merchant/agent and take action where required

             Ensure security of DaraPay revenue streams from competitors and other factors


Assistant Sales Support (2 positions)


             Prepare agreement both Khmer and English

             Prepare report and others

             Coordinate sale team and other departments

             Other tasks assigned by senior and above


   Call Center (2 positions)


          Provide friendly and responsive customer service on the phone to both internal and external customers by using excellent customer service skills

          Answer customer enquiries on the phone relative to products, procedures, interest rates, exchange rates or refer to appropriate area for action

          Handling customer complaints or refer them to appropriate area for action

          Accurately identifying a customer’s query and providing a quick resolution

          Provide Customer Service Standards.

          Using DaraPay Welcome phrase

          Address customer appropriately (Use customer name)

          Friendly and Professional answering and asking customer questions

          Complete transaction & ask if the customer has any additional needs.

          Thank customer and bid farewell to customer using their  name

          Keeping the customer up to date with the progress of any escalated enquiries.

          Selling of additional products and functionality where possible to the advantage of the customer.


    HR & Admin Manager (1 position)




          Develop and implement HR strategies and initiatives aligned with the overall business strategy

          Support current and future business needs through the development, engagement, motivation and preservation of human capital

          Develop and monitor overall HR strategies, systems, tactics and procedures across the organization

          Bridge management and employee relations by addressing demands, grievances or other issues

          Nurture a positive working environment

          Manage the recruitment and selection process

          Oversee and manage a performance appraisal system that drives high performance

          Maintain pay plan and benefits program

          Assess training needs to apply and monitor training programs

          Report to management and provide decision support through HR metrics

          Ensure legal compliance

          Setting up HR policies



Job Category Admin & Clerical  Sales  Accounting  
Job Location Mondulkiri  Phnom Penh  Kampong Chhnang  

Job Requirements

  1.    Accounting Assistant (2)

   Bachelor’s degree in Finance and Banking, Accounting, or a related field required

          Two years working experience with banking or financial company

          Honest, reliable and willing to learn new things

          Experience with different accounting systems

          Knowledge of the principles of bookkeeping and accounting procedures

          Experience with pertinent different filing systems

          Strong critical thinking skills

          Pays strict attention to detail

          Outstanding communication skills, written and verbal in English

          Exceptional computer skills, including Microsoft Office (Word, Excel…)

          Ability to multitask, prioritize, and manage time efficiently

Admin Support Officer (1 position)

  Bachelor degree in Business Administration, accounting, or equivalent

             At least 1 year experience in similar role

             Good interpersonal skills and team work

             Computer literate (MS Office)

             Honestly, flexibility and hard working

             Knowledge of English language

  Sales Representative (based in Kampong Chhang, Rattanakiri & Steoung Treng) (each 1 position)

Tertiary qualification in business administration

             Proven, effective coaching and development skills and ability to influence others

             Strong sales experience and negotiation skills

             Strong customer focus

             Experience in leading teams and Extensive relationship management

Assistant Sales Support (2 positions)

Previous experience  administrative  for  least 1 year

          Bachelor Degree  Business Administration or others

          Excellent computer  in MS Office

          Good command  written  spoken both Khmer and English

          Good administrative ,  attention  details

          Good interpersonal, communication  and team work

          High commitment, stay late, can work under pressure

Call Center (2 positions)


Strong Customer Service skills, commitment and a desire to satisfy the customer,

          Excellent in English. Other languages are an advantage,

          Good listening and problem solving skills,

          Previous telephone experience in handling customer calls are an advantage,

          Willing to work shifts as required,

          General PC literacy and keyboard skills.

HR & Admin Manager (1 position)

Proven working experience as HR manager

          People oriented and results driven

          Demonstrable experience with HR metrics

          Knowledge of HR systems and databases

          Ability to architect strategy along with leadership skills

          Excellent active listening, negotiation and presentation skills

          Competence to build and effectively manage interpersonal relationships at all levels of the company

          In-depth knowledge of labor law and HR best practices

          BBA and MBA degree in Human Resources or related field







Additional Information

What are you waiting for? Join us today and be part of something BIG!

Apply by sending your resumé and cover letter to or contact us at 023 989 806 / 098 208 061 / 081 888 345.

Code Conduct:

Keep good presentation and express perfect
behavior and appearance, seriousness
Be industrial and helpful
Be polite and friendly
Honesty and loyalty
Oversee the good working environment
Work independent and confidential


Working Time 8:00AM- 17:00 PM, 1hour lunch break.
Working Days Monday / Tuesday / Wednesday / Thursday / Friday and except Saturday half day
Public Holiday / Legal holiday
Annual Leave 18days per year

Location: Phnom Penh
Amount of Hire: 2
Working Term: fulltime
Company Name: Canadia-Fullerton Mobile Money Company Ltd.
Company Industry: Management consultation Service
Contact Person Name: 023 989 806
Contact Person Number: 098 20 80 61
Contact Person Email:
Company Address: 27th Floor of Candia Tower, Phnom Penh

Contact Detail

Name : Voeun Pitou
Tel : 023 989 806 / 098 208 061 / 081 888 345
Email :
Website :
Address : 27th Floor of Canadia Tower, Phnnom Penh

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