Customer Service And Documentation

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Posted Date: 05-Jan-2018   
Closing Date: 20-Jan-2018


Branch of Ben Line Agencies (Cambodia)

Ben Line Agencies is your shipping services partner of choice in Asia. Through a network of offices covering the region we provide first class liner and port agency services to many of the best known names in the maritime sector, together with an extensive range of related services. With over 150 years of experience in the shipping industry in Asia, Ben Line Agencies has established a network of over 120 offices across 17 countries and has built a solid reputation based on integrity, consistency and competence.

Job Description

Job Description:

  • Liner Operations & Documentation processing and handling.

1.       Export

-          Handle booking from origin to destination

-          Communicate with customer and agent

-          Issue invoice to customer

-          Follow up shipment

2.       Import

-          Handle booking from origin to destination

-          Communicate with customer and agent

-          Issue invoice to customer

·         Release D/O to customer

  • Process container volumes into weekly report.
  • Process port statistics into monthly report.
  • Attend meetings with the commercial staff to assist with Chinese Translation
  • Be point of contact for Chinese Liner Principals.



  • On the job training in Liner Documentation.
  • Experience and training in other parts of the business through meetings and translation.
  • Annual Leave apply as National Public Holiday
  • Insurance
  • Bonus based on performance
  • 13-month salary

Job Category Customer Service  
Job Location Phnom Penh  

Job Requirements


  • Fluent Chinese and English.
  • University Degree
  • Proficiency with Microsoft Excel.
  • Understanding/experience of statistics would be beneficial.

Contact Detail

Name : Lim Lan
Tel : 017790015
Email :
Website :
Address : Ground Floor, Regency Compx B, Unit #3-4B/79, street 205, Sangkat Tomnoubteuk, Khan Chamkarmon, Phnom Penh 023 222 673

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