Customer Service Officer


Views: 14
Posted Date: 10-Jul-2018   
Closing Date: 21-Jul-2018

AnAnA Computer

AnAnA Computer Co., Ltd. was founded in 1995 as one of Cambodia‘s first computer companies. Our track record and market experience has made us Cambodia‘s leading provider of total IT solutions, including systems integration, networking, hardware, and software. Since its establishment, AnAnA has been dedicated to providing high quality products and services at affordable prices and focusing on the customers’ buying experience and flexibility in all our solutions.

Job Description


  • Welcome, listen and handle customer’s queries and complaints through face-to-face, phone calls or written communication.
  • Escalate customer’s queries and complaints to Customer Service Supervisor in case s/he cannot deal with them
  • Document and track customer issues, complaint and queries on given reporting systemPrepare and send daily/weekly/monthly report to Customer Service Supervisor

Job Category Customer Service  
Job Location Phnom Penh  

Job Requirements


  • Bachelor Degree/High Diploma in Business Administration or other related field
  • At least 1 year experience in customer service
  • Ability to articulate and simplify customer issues and solution
  • Good spoken and written Khmer/English, Chinese or Vietnam is a plus
  • Be computer literate especially in Microsoft Office


Additional Information


Location: This position is based in Phnom Penh
Duration: Full-time work

We offer competitive benefits packages and better salary with good working environments.

Interested candidates are requested to submit a cover letter with CV and recent photo (4x6) and salary expectation to AnAnA Building: # 95, 3th Floor, Preah Norodom Blvd., Phnom Penh, Tel: (885) 23 226 622, H/P: 081 831 516 / 061 226 648, Email: career@mekongnet.com.kh with caption subject. Customer Service Officer. Early applications will be prioritized.

Applications must be submitted before 09 June 2018 and will not be returned.
Only short-listed candidates will be contacted for interview.


Contact Detail

Name : AnAnA Computer
Tel : 081 831 516 /061 226 648
Email : career@mekongnet.com.kh
Website : N/A
Address : AnAnA Building: #95, 4th floor, Preah Norodom Blvd., Phnom Penh



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