NOC Engineer Coordinator


Views: 1
Posted Date: 26-Jun-2018   
Closing Date: 31-Jul-2018

neocomisp-limited

NEOCOMISP Limited

Company
NEOCOMISP Limited
Function
Telecommunication
type
Private Limited Company
employees
Location
Phnom Penh
Website
http://neocomisp.com
Address
Building No.19, Street 90, Sangkat Sras Chork Touk, Khan Daun Penh, Phnom Penh
Company Description
NTC is a fast growing company that provides telecom and Internet services in the Kingdom of Cambodia . NTC is has been established since 2006 and serving most of the Mobile Operator & ISPs in Cambodia and neighborhood countries Vietnam, Thailand, & Laos. NTC establishes our own underground fiber optic metro ring in major cities including Phnom Penh, Siem Reap, Battambang, Sihanouk Ville, Kampong Cham, Bavet & cover across the nationwide. Due to our nationwide coverage area with premium networking & bandwidth quality and potentially growth on our market share.

Job Description


Job Title

NOC Engineer Coordinator

Publish Date

Jun-05-2018

Closing Date

Jul-04-2018

Hiring

2

Industry

Telecommunication

Function

IT

Location

Phnom Penh; 

Salary

Negotiable

Description

- IP Provisioning and VLAN Propagation 
- Coordination for new installation/migration by work closely with Internal, external dept and third parties 
- Check customer’s complaint and Troubleshooting Layer 2
- Arrange team for onsite support & troubleshooting
- Drawing network diagram for special customers 
- Equipment provisioning and VLAN propagation 
- Provide Training for new NOC, technical support for equipment provision and other work flow in NOC department 
- Coordination/Reporting to CFOCN Team when have link cut
- Termination and arrange team to equipment collection
- Migration customers service (Change packaged/IP, Re-location) 
- Managed and record equipment (NOC Tools) move in/out into list 
- Resolve incidents in a timely manner, ensuring that the service SLAs are met
- Supervise, mentor and train NOC Engineer/Technical Support
- Alert the case to related departments when found unresolvable or abnormal issue on the network
- Follow Company Policy, Process, and Procedure 
- Do monthly report (Onside record & Customers in GPON) to NOC Manager
- Some extra tasks are assigned by Manager 

Job Category Telecommunications  
Job Location Phnom Penh  

Job Requirements


Level

Middle

Term

Full Time

Work Experience

2

Qualification

Bachelor Degree

Field of Study

 

Language

English -- Good

Sex

Male/Female

Age

22 ~ 45

Marital

Unlimited

Description

- Bachelor's degree in an IT related or Business field preferred from an accredited university
- At least 3 years work experience related to field
- Hands-on skills/experience managing enterprise-wide systems, LANs, WANs, WLANs, VPNs, etc.
- Proven track record in Leading and managing technical teams.
- Experienced in management/support of multiple dissimilar client environments with the goal finding efficiencies through standardization and best practices.
- Senior-level understanding of network configuration and network hardware. Proficiency in routing, sub-netting, NAT, firewall management, etc.
- Ability to work well in a cross-functional team environment
- Must have excellent organizational and multi-tasking skills
- Excellent verbal, written, and presentation skills
- Ability to demonstrate high standards of conduct and ethics as well as appropriate judgment, independence, and discretion
- Strong analytical, interpersonal, and relationship building skills
- Strong sense of urgency and commitment to get the job done
- Superior negotiation, coordination, and conflict resolution skills
- Ability to use (and learn new) complex systems, technologies, and applications
- Ability to adapt to change quickly
- Problem analysis and problem-solving
- High stress and fast paced tolerance


Contact Detail

Name : Horn Chamroeun
Tel : 093 222 078 / 023 722 172
Email : chamroeun.h@neocomisp.com
Website : neocomisp.com.kh
Address : Building No.19, Street 90, Sangkat Sras Chork Touk, Khan Daun Penh, Phnom Penh



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