Restaurant Manager_Very Urgent


Views: 1
Posted Date: 23-May-2018   
Closing Date: 22-Jun-2018

Yinkok Food Corp.

YINKOK FOOD CORP is a leading foodservice company in Cambodia providing the best dining experiences by our brands such as Domino's Pizza, Tous Les Jours, T&C, Lotteria, and The Asian Kitchen. We are totally running more than 20 outlets around Phnom Penh and also in Siem Reap province. Our mission is to spread service standard of food & beverage in Cambodia.

Job Description


Restaurant Level Operations, Customer Service and Food Safety
• Be responsible for overall store operations
• Oversees staffing of kitchen, counter and dining area
• Interact with internal and external custoemrs to build positive relationship
• Maintain excellent level of QSC at any given period of time
• Maintain health, safety procedures and sanitation levels at any given period of time
• Monitor procedures of food preparations and presentations
• Increase customer visits by consistently providing excellent QSC
• Problem handling and coping with unexpected daily tasks
• Investigate and resolve complaints regarding food quality, service and cleanliness
• Work long hours that usually include evenings, holidays and weekdays

Restaurant Sales Achievement
• Achieve sales target
• Prepare in-store action plan for achieving sales target
• Effectively implement plans on ways how to improve sales performance
• Conduct local store marketing to achieve sales target.

People
• Lead, manage, develop and motivate restaurant team members to achieve sales
• Motivate staffs by recognizing good performance within the team
• Retain people and minimize turnover by addressing immediate concerns
• Effectively communicate and disseminate information to restaurant team member
• Train, coach and monitor team member to achieve good performance
• Supervise workers and plans staffs schedules and special holiday requests
• Direct staffs training programs, resolve problem
• Evaluate employees’ performance, keep good performers and improve challenge staffs
• Conduct performance of all managers.

Store Controllable/Finance Management
• Prepare daily/weekly and monthly reports
• Check and monitor the standard procedures in the store especially in the kitchen area
• Conduct spot checking on wastage logging and spoilage
• Spot checking of cashier standards
• Count and manage stocks properly
• Monitor working hours of staffs and keep track of overtime hours
• Double check security procedures both front and back of the house.

Job Category Admin & Clerical  Customer Service  Education - Teaching  Finance  Franchise  Hotel - Hospitality  Human Resources  Inventory -Warehouse  Management  Marketing  QA - Quality Control  Restaurant - Food Service  Sales  Strategy - Planning  Accounting  
Job Location Phnom Penh  

Job Requirements


• Bachelor or Master degree in Management or equivalent
• 4-5 years experience in hotel or restaurant operations (experience from Food & Beverage industry is preferable)
• Strong people management skills: leadership, coaching and delegation
• Strong planning and organizational skills
• Competent knowledge on hygiene and food safety
• Able to use touch-sensitive POS System
• Must be able to take direction and delegate responsibilities
• Able to work in a fast paced environment
• Able to work on weekends, and holidays
• Excellent customer service experience


Contact Detail

Name : HR Department
Tel : +855 93 213 222
Email : jobs@cbm.com.kh
Website : http://www.yinkok.com/
Address : 44, Street 222, Phnom Penh, Cambodia



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