Service Manager


Views: 1
Posted Date: 23-Jun-2018   
Closing Date: 20-Jul-2018

HANUMAN AUTO TRADING CO.,LTD

HANUMAN AUTO TRADING CO.,LTD is seeking the qualify candidate to fill the open 2 positions of Logistic Officer to the company.

Job Description


Responsibilities

  • Oversee operations in an motorcycle service unit to ensure compliance with quality standards
  • Oversee the inspection of motorcycle to identify faulty components and facilitate process for repairs
  • Supervise the activities of automotive service technicians to ensure efficient job performance and timely repairs
  • Oversee the hiring and training of an effective auto service team
  • Monitor inventory to regulate and ensure availability of required vehicle parts
  • Ensure automotive service staff comply with environmental laws and regulations
  • Oversee the procurement of vehicle parts, automotive equipment and various other items required in an auto service department
  • Evaluate the performance of automotive service staff in order to acknowledge efficient employees and guide underperforming ones
  • Listen to client complaints and assist in addressing their issues and resolving challenges
  • Assign and schedule work duties to auto service staff according to their skills
  • Follow up customers to obtain feedback and ensure they are satisfied with received service
  • Do other task as assign by top management level.
  • Responsible for part warranty and claim.
  • Understanding how to make failure report.
  • Set up the warranty policy or service policy.
  • Ensure customers are satisfied with service policy.
  • Management of motorcycle mechanic.
  • Manage all materials for service department.
  • Manage all motorcycles installation in the service department
  • Manage all service department tasks.
  • Do as leader and staff management.
  • Must be willing to travel and meet customers.

Job Category Management  
Job Location Phnom Penh  

Job Requirements


Requirements

  • Well versed in MS office suite.
  • Must speak good English and fluent Khmer.
  • Minimum 2 years experiences in an international organization in motorcycle mechanic.
  • Automotive industry experience is a must.
  • Passionate about motorcycles and knowledge about motorcycle assembly.
  • Need person who has willing to be success
  • Must have a bachelor’s degree in Business Administration or related to mechanic, or an equivalent certificate.
  • He must have at least two years of experience in the automotive industry and experience in a managerial position.
  • Must possess mathematical, computer and reasoning skills.
  • He must have good communication skills as well.
  • Most importantly, he must be familiar with the parts and procedures on how automobiles run.
  • He should be able to analyze and come up with solutions when repairing and maintaining vehicles.
  • He should have excellent managerial and supervisory skills to handle the entire auto service staff.


Contact Detail

Name : Ms. Chhen Chenda
Tel : 077 975 772
Email : hrsup.hanuman@gmail.com
Website : http://www.viparauto.asia
Address : Street Monyreth (217), Phum Trea, Sangkat Stung Mean Chey, Khan Mean Chey, Phnom Penh.



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