Support Engineer

Views: 17
Posted Date: 28-Jun-2018   
Closing Date: 31-Jul-2018


Cogetel Ltd (ONLINE)

Cogetel Ltd.(ONLINE) is Cambodia's leading ISP almost twenty years serving the market, we offer premium quality Internet and communication solutions for the home, business and corporate customer. For more info:

Job Description


* Support Engineer
- On phone, on site and remote support to customer mainly related to internet service
- Assist troubleshoot networks, internet connectivity in the customer site or the company
- Provide recommendation and suggestion to customer
- Install, configure, and maintain internet connection, network cabling, and other related equipment, and devices, adds or upgrades hardware and software and configures wireless access point, router with wireless and related equipment
- Implement network security and provide technical support to customer, anti-virus updates, managing host security and other related PCs.
- Configure e-mail client and provide technical support for our customer (Anti-Virus, Spam protection and scanning, and other related e-mail)
- Keep track in ticket system
- Maintain customer relationship

Job Category Information Technology  Installation - Maint - Repair  Others  Telecommunications  
Job Location Phnom Penh  Sihanouk Ville  Preah Vihear  Siem Reap  Battambang  Kampong Thom  

Job Requirements

- Bachelor degree of information technology or related field is required.
- Technical knowledge and skills in setting up network and connectivity infrastructures and e-mail
- Knowledge of TCP/IP, WAN, LAN, ADSL, DNS Networking, Cisco Router and Switch are advantage
- Certify CCNA is a plus
- Good English communication skills is a plus
- Loyalty, honesty, patient work, positive aptitude
- Can work well under pressure

Contact Detail

Name : Mr. Heat Chhunly
Tel : 081 78 78 15/ 092 555010
Email :
Website :
Address : #60, Monivong Boulevard Phnom Penh, Cambodia

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