Technical Support Engineer (Can Speak Chinese)


Views: 14
Posted Date: 27-Sep-2018   
Closing Date: 20-Oct-2018

MekongNet

MekongNet is a registered trademark under Angkor Data Communication Group Co., Ltd which established in 2005. It is a full-fledged internet service provider, with a license for the provision of Internet service Provider (ISP), Internet Exchange Provider (IXP), and Internet Data Exchange Center (IDX) granted by the Ministry of Post and Telecommunication of Cambodia.

Job Description


  • Provide IT support to customer, mainly related to internet service
  • Assist troubleshoot networks, internet connectivity in the customer site or the company
  • Install, configure, and maintain internet connection, network cabling, and other related equipment, and devices, adds or upgrades hardware and software and configures wireless access point, router with wireless and related equipment
  • Implement network security and provide technical support to customer, anti-virus updates, managing host security and other related PCs.
  • Configure e-mail client and provide technical support for our customer (Anti-Virus, Spam protection and scanning, and other related e-mail)
  • Travel to customer site to install/configure modem/device & solve other related internet issues
  • Customers’ site survey and draw diagram, included laying cable
  • POP maintenance

Job Category Information Technology  
Job Location Phnom Penh  

Job Requirements


  • Bachelor Degree of IT or related field is required. Undergraduate is also welcome
  • Technical knowledge & skills in setting up network and connectivity infrastructures & e-mail
  • Knowledge of TCP/IP, WAN, LAN, ADSL, DNS Networking, Cisco Router and Switch.
  • Good spoken Chinese/English and/ (or) any other languages: Thai/Vietnamese is a plus
    Personal motorbike is a plus
  • Be able to travel and stay in other provinces
  • Loyalty, honesty, patient work, positive aptitude
  • Be willing to support as needed.


Additional Information


Location: This position is based in Phnom Penh
Duration: Full-time work

We offer competitive benefits packages and better salary with good working environments.

Interested candidates are requested to submit a cover letter with CV and recent photo (4x6) and salary expectation to AnAnA Building: # 95, 3th Floor, Preah Norodom Blvd., Phnom Penh, Tel: (885) 23 226 622, H/P: 081 831 516 / 061 226 648, Email: career@mekongnet.com.kh with caption subject. Technical Support Engineer. Early applications will be prioritized.

Applications must be submitted before 22 September 2018 and will not be returned.
Only short-listed candidates will be contacted for interview.


Contact Detail

Name : MekongNet
Tel : Tel: (885) 23 226 622, H/P: 081 831 516
Email : career@mekongnet.com.kh
Website : www.mekongnet.com.kh
Address : AnAnA Building: # 95, 4th Floor, Preah Norodom Blvd., Phnom Penh


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